Privacy policy

Our privacy policy describes the information that we collect through our website and how we use it. If you have any questions regarding this matter please don’t hesitate to contact us at


You acknowledge and agree to be bound by the terms of our privacy policy.


The Cloudé Concept respects your right to privacy. All information collected by The Cloudé Concept is used solely for the purpose of processing your order.We may disclose your personal information to third parties who perform functions on our behalf such as shipping, finishing your order(s), processing payments.. We will only provide these companies with the information which they need to carry out their services and they will not be permitted to use the information for other purposes. You also acknowledge and agree that in certain circumstances we may be obliged to disclose personal information relating to you to third parties, for example, in order to conform to any requirements of law or to comply with any legal process, to prevent and detect fraud and to protect and defend our rights and property.



These terms and conditions, together with our current website prices, delivery details, contact details and privacy policy, set out the whole of our agreement relating to the supply of the goods to you by us. Nothing said by any sales person on our behalf should be understood as a variation of these terms and conditions or as an authorised representation about the nature or quality of any goods offered for sale by us. Save for fraud or fraudulent misrepresentation, we shall have no liability for any such representation being untrue or misleading.



The security of your personal and sensitive information is of utmost importance to us. We protect your information by taking appropriate precautions and using accepted industry standards; both during transmission and once we receive your data. We encrypt all of your sensitive information e.g. card details entered on our registration form, using secure socket layer technology (SSL). We follow accepted industry standards to prevent any loss, disclosure, access, alteration, destruction or misuse of all of your information.

Please note that no method of transmission of information over the Internet or method of electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information, however we cannot guarantee absolute security. If you have any questions regarding the security of our website, email us on and we will be happy to help you.



Your personal information is stored in accordance with all applicable laws, legislation and regulations. When you submit your personal information, you agree that we can collect, transfer, store and process this data. We will take all necessary steps to ensure your information is treated securely and in compliance with our Privacy and Cookies Policy.



All third party providers associated with us have their own Privacy Policy and Terms of Service covering the personal information you provide to complete your transaction. As soon as you leave our website, our policies no longer apply. We highly recommend to read the third party company’s policies to understand their processes and treatment of your information (e.g. Paypal).



The Cloudé Concept reserves the right to amend the terms of its Privacy Policy at any time and without giving any reason or prior notice by posting said amendments on the Online Store or by using such other method of notification as it may determine at its discretion.



The Cloudé Concept will not sell or disclose any information that will identify you to third parties without your explicit consent, except as specified in this policy.

The Cloudé Concept  is not responsible for the privacy or security practices of other websites on the Internet, even those linked to or from our site.